Lead with confidence.
Master the techniques.
Drive real outcomes.
A Design Thinking Facilitation Masterclass is an advanced training experience that equips participants with the skills to plan, lead, and facilitate high-impact design thinking workshops with confidence and expertise.
What you’ll learn
You’ll learn how to plan, lead, and facilitate high-impact design thinking workshops. This Masterclass will help you develop confidence as a facilitator, understand when and how to apply different design thinking techniques, and guide teams toward user-centered, actionable outcomes. You’ll also gain hands-on experience in structuring agendas, managing group dynamics, and handling challenges that arise in real-world facilitation.
Who will benefit
This program is for leaders who want to embed this capability in their team, facilitators who want to build expertise, and professionals who want to run engaging, outcome-driven workshops. Whether you’re a product manager, strategist, team lead, or designer, if you need to guide teams through structured problem-solving and collaboration, this Masterclass is for you.
Why it matters
Facilitating design thinking isn’t just about knowing the methods—it’s about creating space for teams to think, collaborate, and innovate effectively. Strong facilitators help teams stay focused, surface better ideas, and reach alignment faster. This Masterclass equips you with the skills to drive engagement, navigate group dynamics, and ensure your workshops deliver real results.
When to do one
If you’re leading design thinking sessions, running workshops, or responsible for helping teams make better decisions, this Masterclass will sharpen your skills. It’s perfect for those transitioning into facilitation roles, teams looking to improve internal collaboration, or leaders seeking to embed design thinking into their organization.
How to get started
Reach out via the contact form and we’ll schedule a call.
What to Expect
1 / Get the Masterclass details
You’ll receive all the key information—agenda, objectives, and what to bring—so you know what to expect and how to prepare. We’ll also determine whether an in-person or virtual format is the best fit for you.
2 / Identifying participants
We’ll work with you to identify the right mix of participants to ensure strong collaboration and meaningful facilitation practice.
3 / Scheduling the series of workshops
The Masterclass consists of multiple interactive sessions, and we’ll help schedule them to fit your availability. Whether in-person or virtual, the structure will ensure you have time to learn, practice, and refine your facilitation skills.
4 / Pre-Masterclass briefing
Before the Masterclass begins, we’ll provide a briefing session to outline the schedule, set expectations, and ensure everyone is prepared for the hands-on learning experience.
5 / Masterclass workshop delivery
This is where you’ll practice leading workshops, receive real-time feedback, and refine your facilitation techniques. You’ll work through real-world scenarios, interactive exercises, and group discussions to build confidence in guiding teams through design thinking.
6 / Post-workshop support
We’ll provide resources, coaching, and follow-up guidance to help you apply what you’ve learned. You’ll have access to tools, templates, and a support network to continue growing as a facilitator.
Virtual vs. In-Person
Choosing between virtual and in-person workshops depends on your goals, team, and how you collaborate best. Virtual workshops are flexible, accessible, and cost-effective. In-person workshops boost teamwork, creativity, and energy. Here’s how we structure each type.
Location:
Conducted via Zoom(for face-to-face interaction) and Miro(for virtual whiteboarding).
Duration:
Nine 3.5 hour sessions
Participation:
10 participants maximum
Location:
Conducted in-person, usually at client-site
Duration:
Three 8.5 hour sessions
Participation:
10 participants maximum
”The best complete program I have seen in Genesys so far in these 2 years. Learning experience, coaches, curriculum, added value ... everything is a whole new level. I'm very grateful for this.
- 2023 Program Participant