Transforming business challenges into human-centered opportunities

With over 25 years of experience at the intersection of design and strategy, Matt Fangman specializes in transforming business challenges into human-centered opportunities. As a seasoned leader in design thinking and user experience, he has built scalable programs and guided cross-functional teams to deliver impactful outcomes across industries.

Matt has partnered with global companies such as Apple, AT&T, IBM, Facebook, Genesys, MetLife, Air Canada, Bancolombia, and Etihad Airways, driving their success through innovative design strategies. His expertise spans developing educational curricula, operational frameworks, and transformational offerings that scale empathy and collaboration.

Highlights

  • Visionary Leadership
    Directed in-house teams for over 12 years, embedding design thinking as a company-wide capability to align strategies and drive business results.
  • Design Thinking Expertise
    Certified leader and facilitator with a proven track record of activating over 5,000 professionals across organizations in human-centered methodologies.
  • Strategic Innovation
    Delivered comprehensive frameworks such as IBM’s Design Adoption Framework and Genesys’ bespoke design thinking practice, empowering enterprises to thrive at scale.
  • Operational Excellence
    Built and scaled design systems and operations that foster creativity and efficiency while maintaining a user-centric focus.
  • Impactful Results
    Spearheaded initiatives leading to measurable success, including reducing misalignment, streamlining workforce management, and creating consistent, scalable user experiences.
Whether aligning company leadership, designing transformational strategies, or crafting compelling product visions, Matt brings a unique blend of creativity, systems thinking, and business acumen to every opportunity.
Reach out:  1-512-426-3252 |  LinkedIn | Resume